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Terms & Conditions

Last Updated: March 2025

Welcome to our Organic Mango Tree Rental and Pre-order Platform (hereinafter referred to as the "Platform", "We", "Us", or "Our"). By browsing our website, reserving a tree, buying modular crates, or participating in the Magadi Farm Experience, you (hereinafter referred to as the "User", "Customer", or "Tree Guardian") agree to be bound by the following Terms & Conditions.

1. The Nature of the Agricultural Subscription

1.1. Biological Pre-Order & Adoption: The platform facilitates direct-from-farm tree adoptions and fruit reservations from partner orchards situated in Magadi, Karnataka. When you subscribe to a "Full Tree", "Half Tree", or "Custom Mixed Orchard", you are entering into a pre-season agricultural crop-sharing contract for the upcoming harvest season (April through July).

1.2. Not a Real Estate or Land Transaction: Tree adoption confers seasonal fruit harvesting rights only. It does not confer title, leasehold, mortgage, or equity rights over the real estate, orchard land, or the physical tree itself.

1.3. Organic Cultivation Standards: All fruit is pledged to be naturally grown without synthetic chemical pesticides, calcium carbide, or artificial ripening hormones. Natural variations in skin appearance, minor sap blemishes (mangu marks), and non-uniform fruit sizing are organic characteristics and do not constitute defects.

2. Harvest Windows & Yield Allocation

2.1. Seasonal Window (April to July): Harvest dates are governed by climatic factors, blossoming, and natural sun ripening. While deliveries and farm pickups occur between April and July, exact dispatch dates will be communicated dynamically via orchard updates.

2.2. Yield Guarantee & Reserve Buffer:

2.3. Agricultural Force Majeure & The Reserve Pool: In the event of localized hail storms, excessive unseasonal pre-monsoon precipitation, or biological crop failure affecting your tagged tree, the shortfall will be fulfilled from our designated Orchard Reserve Buffer Pool maintained across partner plots in Magadi, ensuring your weight quota is met or amount will be refunded without any interest.

3. Fulfillment Options & Cadence

3.1. Bengaluru Doorstep Delivery: Available exclusively to pin codes within the Bengaluru Urban and Suburban postal network (560xxx).

3.2. Flexible 1 to 4 Dispatches: Customers may configure their delivery frequency (1, 2, 3, or 4 dispatches) via the Tree Guardian Dashboard once the pre-harvest window opens.

3.3. Logistics Pass: Multi-batch deliveries require a logistics pass (₹499 for Full Trees, ₹299 for Half Trees) to cover staggered farm-to-doorstep transport. Single modular 10 kg packs include specified delivery fees.

3.4. Free Magadi Farm Gate Pickup: Customers electing for zero-cost self-pickup must reserve an available weekend slot via the dashboard and collect their harvest at the designated Magadi orchard within 48 hours of notification.

4. Magadi Orchard Visit Code of Conduct

4.1. Visitor Safety: Visitors entering the orchard do so at their own risk. Orchards are active agricultural zones with natural terrain, insects, and irrigation channels. Closed-toe footwear is mandatory.

4.2. Farm Code: Visitors agree to follow on-site farmer instructions, avoid climbing unassisted into tree branches, respect irrigation infrastructure, and refrain from littering non-biodegradable waste.

5. Pricing and Payment

5.1. All prices are listed in Indian Rupees (INR) and are inclusive of agricultural handling and taxes where applicable.

5.2. Bookings are confirmed only upon receipt of 100% advance payment through our integrated payment gateways or authorized UPI channels.

6. Governing Law & Dispute Resolution

These terms shall be governed by and construed in accordance with the laws of the Republic of India. Any legal dispute, suit, or claim arising out of these terms shall fall under the exclusive jurisdiction of the competent courts in Bengaluru, Karnataka.